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USD
  • USD
  • EUR
  • CNY
  • BRL
  • GBP
  • AUD
  • CAD
  • CHF
  • HKD
  • NZD
  • JPY
  • RUB
  • CLP
  • NOK
  • DKK
  • SEK
  • KRW
  • ILS
  • MXN
  • ARS
  • PLN
  • MYR
  • THB
  • IDR
  • SAR
  • AED
  • KWD
  • QAR
  • OMR
  • BHD
  • INR

Why am I being asked to "Verify" my payment?

For your protection, Sockslovely conducts random payment verification procedures to confirm your transaction safety. Therefore, your order may be on-hold for this issue.

 

Payment verification has been done by my bank or PayPal already, is it necessary for Sockslovely to verify the payment again?

When you pay us, the payment from your credit card, bank card or PayPal account is  processed by a third party (e.g. PayPal, GC or other payment companies) instead of Sockslovely. Therefore we have not seen any of your financial details or your credit card details. 
This is why we have to confirm whether the payment was authorized by the payment account holder or not. To protect everyone against unauthorized online payments, we have to complete these ID verification's with our customers at random.

 

What kind of documents do you need?

We need two types of document:
1) A credit card, debit card, or bank statement
2) A government-issued photo ID of the account owner (alternatives can be a driver's license, passport or utility bill)


CREDIT CARD & I.D EXAMPLE:

*For your privacy, please cover any sensitive information, such as date of birth or document number that you view as confidential.

 

What type of documents will you refuse? 

We will refuse blurry pictures (pictures that are too small, dark, or black and white pictures).

 

How will you deal with my documents after this verification?

All of the document you provide will be deleted at once when this process has been completed. You data will never be shared with or sold to any third party.

 

How can I make sure this is not a scam?

Please rest assured Sockslovely is a legally registered company that has been running for several years. We are here to work with you in the long term. We are certified "McAfee Secured" and "PayPal Verified" as you can see on our homepage. 

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